Privacy Policy
How Qingzhou Topking Machinery Co., Ltd. collects, uses and protects the information you share through this website.
Information We Collect
When you submit an inquiry through our forms, we collect the details you provide: your name, business email, phone or WhatsApp number, country or region, and the content of your message. We do not ask for, and should not receive, payment card numbers or government identifiers through this website.
Technically necessary data — such as your IP address, browser type and pages visited — may be recorded in server logs for security and diagnostics, and anonymised analytics may be used to understand which pages and machines attract interest.
How We Use Your Information
Your inquiry is used for one purpose: to respond to your request. That means replying with technical information, machine recommendations, quotations, and — if you ask for it — catalog files and project references. We do not sell your data, and we do not add you to marketing lists you have not asked to join.
Data Storage and Retention
Inquiry data is stored on our company systems and our hosting provider's servers. We keep inquiry records for as long as needed to service the commercial relationship — typically the lifetime of the project plus a reasonable follow-up period — and delete or anonymise them afterwards.
Cookies
This website uses only the minimum cookies and local storage needed to remember your language preference and keep forms working. No advertising or cross-site tracking cookies are set.
Third-Party Services
If you contact us through WhatsApp or email, the subsequent conversation is handled on those platforms under their own privacy terms. Our hosting provider processes data on our behalf under its service agreement.
Your Rights
You may request a copy of the personal data we hold about you, ask us to correct it, or ask us to delete it. To exercise any of these rights, email admin@topkingmachinery.com and we will respond within 30 days.
Changes to This Policy
We may update this policy as our website or legal obligations change. The date of the latest revision is shown below. Continued use of the website after changes means the new version applies to you.
Last revised: September 2026
Data or Privacy Questions
Contact us by email, or call / WhatsApp +86 134 0536 9607.